FAQs

Delivery & Returns

HOW MUCH IS SHIPPING?

We have FREE standard delivery for orders over A$60 (within Australia). This is automatically applied at check out.

For orders under A$60 we have a flat rate of $6 (within Australia).

Please check our shipping policy for more details about delivery outside Australia.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

You can find estimated delivery times in the Delivery Policy.

DO YOU SHIP WORLDWIDE?

Yes! We do ship internationally to most countries. To find out more about shipping to your area specifically please read the Delivery Policy. If you can't find your country on our list get in touch and we can organise a custom delivery quote for you.

I CAN’T FIND MY TRACKING NUMBER, HOW CAN I TRACK MY ORDER?

Orders take 2-5 days to dispatch so you won’t receive a tracking number right away. It will be sent to your email as soon as your order is dispatched. Please check your junk email folder in case it ends up there by mistake. If you still can’t find your tracking details please send us a message with your order number so we can help.

How is my order going to be sent? Do I need to sign for it?

Most orders are sent in a tracked Aus Post envelope (green for standard or yellow for express). It is usually left in the mailbox if no one is home to accept the delivery. In some cases it may be taken to your local post office to pick up. You should not need to sign for these.

DO YOU ACCEPT RETURNS?

Unfortunately we do not accept returns or exchanges if you change your mind. Please choose carefully to avoid disappointment. In the case of faulty or incorrect items a return/refund may be accepted. For more information visit our Returns Policy.

CAN I CANCEL MY ORDER?

Yes, you cancel your order up until it has been dispatched. Unfortunately after it has been sent out we can’t cancel or edit the order. Thank you for understanding. To cancel please send us a message via the contact form.

Sun Catchers

MY SUN CATCHER ISN'T MAKING RAINBOWS, WHAT'S GOING WRONG?

Sometimes it’s hard to catch the sun! Please visit our sun catcher help page for tips and tricks on how to get the best rainbows.

CAN YOU CREATE CUSTOM SUN CATCHERS?

Unfortunately we have closed orders for single custom sun catchers. We can only accept bulk custom sun catcher orders of 100pcs or above.

To get started please send us a message describing your ideal custom sun catcher and include a timeframe, quantity and budget. We'll get back to you with a quote and more info.

Do Sun Catchers really work?

Yes! Sun catchers truly work by capturing and refracting sunlight to create beautiful rainbow effects in your space. Our rainbow-making sun catchers are dazzling decorations that will transform natural light into a stunning display.

For the best results, place your sun catcher in a sunny window where it can receive direct sunlight. The more light it catches, the more vibrant the rainbows will be!

💡 Our sun catchers are guaranteed to make rainbows when natural sunlight hits them. However, we can’t vouch for sun catchers from other sellers and unfortunately can’t help if they aren’t working as expected.

If you’re searching for sun catchers near me, sun catchers to order online, or handmade sun catchers for gifts, we’ve got the perfect ones to brighten up your space. Get ready to catch the sun and enjoy the rainbow magic! 🌞✨

Wholesale & Bulk Buy

DO YOU OFFER WHOLESALE?

Yes! We’re now accepting wholesale orders, and we’d love to partner with you. For more details or to apply, visit our Wholesale page here.

Why Stock The Bubbly Type Products?

✨ Eye-Catching & Uplifting Designs – Our vibrant greeting cards and rainbow-making sun catchers are designed to spread joy and positivity.

🌍 Loved Worldwide – With over 11.2k happy customers across 7+ countries and more than 400 glowing reviews, our products continue to delight!

🎨 Australian-Made & Designed – Every piece is thoughtfully created to brighten your customers' day.

📈 Boost Your Business – Our best-selling, feel-good merchandise attracts new shoppers and keeps customers coming back for more.

By stocking The Bubbly Type, you’re not just adding products—you’re bringing a little extra happiness to your store. Apply today and let’s spread the joy together! 💛

Who can be a wholesaler with The Bubbly Type?

Any business can be a wholesaler with us but there are a few qualities we're looking for in particular.

Is your business a good fit?

We’re always on the lookout for vibrant, like-minded businesses to stock our products!

We love partnering with businesses that share our values—especially those with an eco-conscious mindset and a passion for supporting local and handmade. If your shop values sustainability and creativity, we’d love to hear from you!

Our products are a perfect match for:

🌿 Florists – Add a thoughtful touch to your floral arrangements.

☕ Cafés – Offer customers unique, heartfelt greeting cards.

🎁 Gift Shops – Stock fun, high-quality handmade gifts.

📚 Bookstores – Pair our designs with the perfect read.

🎨 Design & Art Shops – Celebrate creativity with our unique stationery.

If this sounds like your business, become a stockist today and let’s create something amazing together! 💛

To apply please visit our Wholesale page here.

DO YOU DO BULK DISCOUNTS?

We're happy to negotiate a one off bulk order discount for select products for the general public. Bulk orders can must start at 10pcs per product/design. Please send us a message and we can work something out.

IS THERE ENOUGH STOCK FOR A BULK ORDER?

If you're looking for a large quantity for any specific product please get in touch. We can double check out stock levels for you. In the case there isn't enough, we can organise and order stock in for you.

Gift Cards

Do you offer gift cards?

Yes! You can purchase a gift card here. You can choose from $25, $50, $75 or $100 amounts.

When do your gift cards expire?

Never! Gift cards do not have an expiry date. They are valid on all products and can be redeemed at check out by entering the unqiue gift card code (sent to the recipient via email).

You can also redeem gift cards in person at our markets. Simply show us your code and we can apply it right away.

Why isn't my gift card working?

If you're having issues redeeming your gift card we're here to help! Please send us a message via the contact form describing the issue and we'll be in touch asap to help.

Can't find the answer?

No worries! Leave us a message below and we'll do our best to help.